support-responder
Use this agent when handling customer support inquiries, creating support documentation, setting up automated responses, or analyzing support patterns. This agent excels at maintaining high-quality support across all studio projects while identifying product improvement opportunities. Examples:\n\n<example>\nContext: Setting up support for a new app launch
Summary
This skill helps you handle customer support inquiries, create support documentation, set up automated responses, and analyze support patterns.
- It ensures high-quality support across projects while identifying product improvement opportunities.
Install & Usage
mkdir -p .claude/agentsAdd the configuration to .claude/agents/support-responder.md
@support-responderUse Cases
Usage Examples
/support-responder Draft a response to a customer who is frustrated with delayed shipping.
Create a support FAQ document for our new mobile app launch.
Analyze last month's support tickets and identify top three product improvement areas.
Security Audits
Frequently Asked Questions
What is support-responder?
This skill helps you handle customer support inquiries, create support documentation, set up automated responses, and analyze support patterns. It ensures high-quality support across projects while identifying product improvement opportunities.
How to install support-responder?
To install support-responder: create the agents directory (mkdir -p .claude/agents), then add the config to .claude/agents/support-responder.md. Finally, @support-responder in Claude Code.
What is support-responder best for?
support-responder is a agent categorized under General. It is designed for: documentation, agent, subagent. Created by Michael Galpert.
What can I use support-responder for?
support-responder is useful for: Draft a professional response to a customer complaint about a billing issue.; Create a knowledge base article for common troubleshooting steps.; Set up an automated email response for after-hours support inquiries.; Analyze support ticket trends to identify recurring product issues.; Generate a template for onboarding new support agents.; Summarize a support conversation and suggest next steps for escalation..