ticket-triage
NewTriage incoming support tickets by categorizing issues, assigning priority (P1-P4), and recommending routing. Use when a new ticket or customer issue comes in, when assessing severity, or when deciding which team should handle an issue.
Install & Usage
~/.claude.jsonAdd the configuration to "mcpServers": { "ticket-triage": { "command": "...", "args": [] } }
/mcpSecurity Audits
Frequently Asked Questions
What is ticket-triage?
Triage incoming support tickets by categorizing issues, assigning priority (P1-P4), and recommending routing. Use when a new ticket or customer issue comes in, when assessing severity, or when deciding which team should handle an issue.
How to install ticket-triage?
To install ticket-triage: open your mcp config (~/.claude.json), then add the config to "mcpServers": { "ticket-triage": { "command": "...", "args": [] } }. Finally, /mcp in Claude Code.
What is ticket-triage best for?
ticket-triage is a mcp categorized under General. It is designed for: productivity. Created by anthropics.